Texas Residential Intake & Advisory

Hold Construction Accountable with a Defect Dossier

Select your dispute path below for a complimentary initial review. We assemble documented forensic records and technical warranty specifications to demand builder response. Filing a claim yourself is free — what you pay for is the measured evidence, the code-backed demand, and a 20-year builder insider who knows how warranty departments actually decide.

Primary Service
$449
Builder Dispute Dossier

Comprehensive defect escalation covering structural settlement, drainage ponding, masonry cracks, framing, and HVAC systems.

Seal Failure
$129
Foggy Window Recovery

IGU seal failure recovery package documenting internal condensation, spacer degradation, and builder/glassmaker warranty claims.

Fixture & Valve
$49
Plumbing Fixture Claim

Targeted cartridge failure, internal fixture leak, and component defect claim package for brand-name manufacturer replacement.

Your money is never at risk. If we can’t complete your service, our Ironclad Money-Back Guarantee refunds you 100% automatically — no asking, no claim, no hold.

Builder Dispute Dossier Intake

Document your residential construction defects against warranty timelines.

Do you have a completed inspection report?
Upload your report below (optional) so we can extract citations directly into your dossier.
Year 1 Workmanship
Active Workmanship & Materials Tier
45 days remaining in this coverage window.
Critical Deadline Warning: You have less than 60 days remaining in this warranty tier. Immediate notice is required to preserve your claims before this window closes.
Understanding Texas 1-2-10 Warranty Frameworks
Year 1: Workmanship & Materials Drywall cracks, trim separation, paint, siding, caulking, and general finishes.
Year 2: Major Delivery Systems Internal electrical wiring, supply plumbing lines, ductwork, and HVAC delivery systems.
Years 3–10: Major Structural Components Load-bearing foundation footings, concrete slab integrity, beams, roof framing, and masonry walls.
Important Contract Note: Under a 2023 Texas law (HB 2024, Tex. Civ. Prac. & Rem. Code § 16.009), a builder who gives you a written warranty of at least 1 year workmanship, 2 years systems, and 6 years structural gets a shorter 6-year deadline for lawsuits (statute of repose) instead of 10 years. Because of this, some builders now offer only a 6-year structural warranty instead of the traditional 10-year 1-2-10. Your actual coverage is whatever your written warranty says — check it in writing.
Scale-Cued Evidence Upload
📸 1. Context Angle Wide shot showing entire wall, floor, or elevation
🔍 2. Detail Frame Medium angle framing the specific defective component
🪙 3. Scale Reference Close-up with a dime, coin, or tape measure next to defect

Drag & drop photos here or browse your device
Supported formats: JPG, PNG, HEIC (Max 5 files)

Submission initiates a preliminary file review. You will receive an AY-2026 reference dossier confirmation. Case information is securely logged for technical audit. The dossier is prepared from your information and public building standards — it is not legal advice, so have an attorney review it before you send it to your builder. Your money is never at risk — if we can’t complete your service, our Ironclad Money-Back Guarantee refunds you 100% automatically.

✓

Case Received

Your intake was delivered to our team. Save your Reference ID below — you will need it to check your case status.

AY-2026-000

We will review your case and contact you at the email and phone number you provided. If you do not hear from us within 2 business days, email us directly at claims@builderdispute.com and include your Reference ID.

Ironclad Money-Back Guarantee

If we can’t do the work, you don’t pay.

Your money is never at risk. After you pay, if we can’t complete your service because of something on our side — the manufacturer won’t cover the part, the warranty can’t be verified, the part is no longer made, or the case turns out not to qualify after our review — two things happen automatically:

The guarantee covers our inability to perform the service — not a builder denying a claim after we’ve delivered the work, and not a case you simply change your mind about. Every case gets a free review first, so you only pay once we’ve confirmed the service can be done. If a builder denies a claim after we’ve delivered your dossier, that’s an outcome, not a failure to perform — and we’ll still tell you why and what to do next.

If we can’t complete your service: Builder Dispute — automatic 100% refund. An attorney or a warranty company: you still pay for the attempt.

🎁  Free Stuff

Free Stuff for Texas Homeowners

No email, no catch. A few free tools I made for Texas homeowners — yours to use and share.

🔒  Lock Down Your Credit & Title 5-page guide · PDF · No email required 📋  Free Defect Log — Track Every Defect Printable log · PDF · No email required
Free  ·  Plain English  ·  No email required

High Water Bill? Your Meter Might Be Wrong

Your water bill jumped and nothing changed at home? Before you pay it, find out whether the problem is a leak — or the meter.

1. First, rule out a leak

2. Know your rights in Texas

Under Texas Water Code Section 13.140 and Public Utility Commission rule 16 Texas Administrative Code Section 24.169, your water provider must test your meter when you ask. You can be there to watch the test, and they must promptly tell you the date of the test, the result, and who performed it — ask for it in writing. If the meter was tested in the last 2 years and is within standard, they may charge a fee, capped at $25 for a home. The standard for a home meter is to register between 98.5% and 101.5% of the water that actually flows through it.

3. What to do

  1. Ask for a re-read of your current meter reading, and a meter accuracy test, in writing.
  2. Send the letter below to your water company or MUD. Keep a copy.
  3. Keep paying the undisputed part of your bill. Do not close the account while you dispute it.
  4. If the provider refuses to test, or the test shows the meter over-registering and they will not adjust the bill, file a complaint with the Public Utility Commission of Texas.

4. Copy, fill in, and send this letter

[Your full name] [Your street address] [City, TX ZIP] [Your phone] · [Your email] [Date] [Water company or MUD name] [Mailing address or email] Re: Request for water meter re-read and accuracy test Service address: [Your service address] Account #: [Your account number, if known] Dear Sir or Madam: My water bills have been unusually high, and I am writing to request (1) a re-read of my meter and (2) a test of my water meter's accuracy. I request this test under Texas Water Code Section 13.140 and Public Utility Commission rule 16 Texas Administrative Code Section 24.169. Please conduct the test on the premises if possible, at a time convenient to me, and please let me know the date and time in advance so that I or my authorized representative can be present. After the test, please advise me in writing of the date of the test, the result, who performed the test, and the date the meter was removed, if applicable. Please also send me your rate order provisions governing meter tests, including any test fee and the billing adjustment policy if the meter is found to be inaccurate. Please confirm receipt of this request in writing, advise me of the undisputed amount currently due, and place the disputed high-usage charges on hold pending the test results. Thank you for your attention to this matter. Sincerely, [Your full name] [Your street address] [City, TX ZIP] [Your phone] [Your email]

General information, not legal advice. Every water provider writes its own rate order, so check yours for the test fee and billing adjustment rules.

Think the high bill is a leak in a new home? That is a warranty matter. Check your fixture eligibility free.